Mawaddah to Implement Kaizen Philosophy


Mawaddah is in the process of performing workshops with “Four Principles”, a company that helps implement the Japanese philosophy of Kaizen. Kaizen is an industrial mindset that was first pioneered by Toyota with a concentrated focus on a “lean management system” and continuous improvement of operation by removing waste in processes, communication, logistics, finance, purchasing, even time taken to process a task from start to finish.

Karim Al-Sharif, CEO of Mawaddah International Group, said: “We work to deliver reliable valuable service to our guests during their stay at the holy sites. This project represents an important step toward our vision to offer pilgrims of the holy sites a memorable religious experience through exceptional hospitality.”